Privacy Policy

We collect information you provide directly to us when you create an account, list a vehicle, submit a contact form, or communicate with us. This may include: • Personal Information: Name, email address, phone number, and business name (for dealers). • Account Data: Login credentials and profile information. • Listing Data: Vehicle details, photographs, pricing, and availability information submitted by dealers. • Communication Data: Messages sent through our contact forms or support channels. • Usage Data: Information about how you interact with our platform, including pages visited, features used, and time spent on the platform. • Device Data: Browser type, operating system, IP address, and device identifiers collected automatically through cookies and similar technologies.

We use the information we collect for the following purposes: • To provide, maintain, and improve our platform and services. • To create and manage your account. • To display vehicle listings and connect buyers/renters with dealers. • To process and respond to your inquiries and support requests. • To send service-related communications, such as account verification and listing approvals. • To monitor and analyze usage patterns and trends to improve user experience. • To detect, prevent, and address fraud, abuse, and security issues. • To comply with legal obligations and enforce our Terms of Service.

We do not sell your personal information to third parties. We may share your information in the following circumstances: • With Dealers/Users: When you interact with a dealer (e.g., clicking "Contact via WhatsApp"), your inquiry and relevant contact information may be visible to that dealer. • Service Providers: We may share information with trusted third-party services that help us operate our platform (e.g., hosting providers, analytics services). • Legal Requirements: We may disclose information if required by law, court order, or governmental authority. • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity. • With Your Consent: We may share information for any other purpose with your explicit consent.

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: • Encrypted data transmission using SSL/TLS protocols. • Secure server infrastructure with access controls. • Regular security audits and vulnerability assessments. • Restricted access to personal information on a need-to-know basis. However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We use cookies and similar tracking technologies to enhance your experience on our platform. These include: • Essential Cookies: Required for the platform to function properly (e.g., authentication, session management). • Analytics Cookies: Help us understand how users interact with our platform to improve functionality and content. • Preference Cookies: Remember your settings and preferences for a personalized experience. You can control cookie preferences through your browser settings. Disabling certain cookies may limit your ability to use some features of our platform.

Depending on your location, you may have the following rights regarding your personal information: • Access: Request a copy of the personal information we hold about you. • Correction: Request correction of inaccurate or incomplete information. • Deletion: Request deletion of your personal information, subject to legal requirements. • Portability: Request a portable copy of your data in a commonly used format. • Objection: Object to certain types of processing of your personal information. To exercise any of these rights, please contact us at privacy@autodeals.lb.

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you request account deletion, we will remove your personal information within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, dispute resolution). Listing data may be anonymized and retained for analytics purposes.

AutoDeals is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information promptly.

AutoDeals is based in Lebanon and processes data in accordance with Lebanese data protection laws. If you access our platform from outside Lebanon, please be aware that your information may be transferred to, stored, and processed in Lebanon. By using our Service, you consent to this transfer.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify registered users of material changes via email or a prominent notice on our platform. The "Last updated" date at the top of this page indicates when the policy was last revised.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: • Email: privacy@autodeals.lb • Phone: +961 1 234 567 • Address: 123 Auto Avenue, Beirut, Lebanon You may also visit our Contact page or Help Center for additional support.